Description : Customer Service Representative USA. Company : null. Location :
Job description:
AUTO CONNECT is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Maintain company's reputation
- Ensure customer satisfaction and provide professional customer support.
Qualification and skills:
- Must have 6-12 Months Experience
- Matric - Bachelors
- Must be fluent in English
- Comfortable using computer/ MS office.
- Experience in dealing with USA Customers
Timings : 7:00pm-4:00am
Basic Salary: 35,000-65,000+ incentives + Bonuses and Monthly Rewards
Location: Growork Coworking, First Women Bank 3rd floor, 70-R1 Main boulevard, Johar Town Lahore
Job Type: Full-time
Salary: Rs35,000.00 - Rs65,000.00 per month
